Frequently Asked Questions
Everything you need to know about our high-performance sailing gear and maritime apparel.
What shipping options are available for international maritime orders?
We offer standard and express worldwide shipping. Delivery times vary by region, but most international orders arrive within 5-10 business days. Tracking information is provided via email once your gear leaves our warehouse.
How do I care for my North Sails technical performance gear?
To maintain the integrity of technical fabrics, we recommend rinsing with fresh water after salt exposure and machine washing on a cold, gentle cycle. Avoid fabric softeners and tumble drying to preserve water-repellent coatings.
What is your return policy for sailing apparel?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. Please note that customized team gear or used technical hardware may be subject to different return conditions.
Are your materials sustainably sourced?
Yes, North Sails is committed to ocean conservation. A significant portion of our collection is crafted from recycled polyester, organic cotton, and upcycled materials to reduce our environmental footprint.
How do I determine the correct size for wetsuits and spray tops?
We provide a comprehensive size guide on each product page. For performance gear, we recommend a snug fit to ensure maximum thermal efficiency and freedom of movement while on the water.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For select regions, we also offer flexible financing options through Klarna.